How
to get your business online
by Peter Simmons
This article is for all those who have asked "how do I get my business online?"
or have just plain been putting it off because you dont know where to start
or who can help or how much it will cost.
Why should I put my business online? Well, there are several reasons why
you should.
Firstly, its a great 'connection point' between you and your customers or
partners. They can visit your website at anytime that suits them to find
out more about you, your products, ordering, or just get more information.
Previously they would have had to physically visit you or use the telephone
and actually speak to you. They can contact you with questions, complaints,
recommendations or just to gauge how helpful/efficient you are at anytime
without speaking to you or being face-to-face with you. Its another way
to deal, communicate and interact with you. It puts the emphasis on the
customer and their needs and removes the pushy salesman from the process.
This level of anonymity encourages the customer to get what they want more
than ever before or go somewhere else where they will get it.
Secondly, the Internet enables the customer to shop around much more easily
and cheaply than ever before. It is as easy to research and buy a product
that is sold in another country as it is to do it for one in your own country
and all for the cost of a local call. Timezones are largely irrelevant on
the Internet.
Thirdly, a website is entirely flexible and can be designed from scratch
specifically for your business and customers, regardless of the industry
you are in and the size of your business.
Fourthly, it is low cost. You can build a website to meet your budget.
What do you need to do?
Get a web address - often called a domain name/URL. When someone types in
your web address i.e. www.youraddress.com into their Internet enabled computer,
they see your website. Get a name that is easily remembered by your customers.
You'll need to renew it regularly to keep the name.
Get some webspace - often called hosting. A company (the host) will rent
you space on its computer. You store your website in that space. Your web
address will point here so that when the web address is typed in by the
customer, they will be directed to your website automatically. Make sure
you get a fast and reliable host and therefore your website is always available
and quickly. Read host reviews or ask people you know to recommend a host.
Research - before doing anything else do some research. Look at other websites,
styles, navigation, content, functions, etc. What do you like? What dont
you like? What do your customers want? What dont they want? What are your
competitors doing? What arent they doing? Set some clear objectives for
your site. Write them down in order of priority and work towards them throughout
the project.
Content - The most important of all. Whether its text, images, functions,
data or anything else, spend some time getting it right. It must of course,
all meet your clear objectives.
Design and build your website - you can do this yourself but I dont recommend
it unless you are confident you can do it well and have enough time to do
it. Hire someone to do it all for you. Make sure you are happy to deal with
them and that they dont just want to design a pretty website for their portfolio.
They should make all the right noises about how the website will fit into
your business and how your customers will benefit from it. Again, remember
your clear objectives.
Evaluation - check your website meets all your objectives. Check everything
works as it should and is easy to understand and use by your customers.
Do you need to make any improvements/changes?
Publish - put your new website into your webspace. Congratulations your
business is online!
Finally, review your website initially and regularly thereafter to make
sure it is still meeting your customers requirements and to see if it can
be improved or developed further.
Good luck and dont forget to let me know how you get on.
Need to get your business online? contact me now to find out how you can
do it for less peter@dynamiq.co.uk
You can see more of my articles to help you get results online at www.dynamiq.co.uk/ezine
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